Management & Leadership Development training courses

Mastering Advanced Emotional Intelligence for Leadership and Success Training Course  - LD2321

Introduction:

The British Training Center is proud to present this advanced-level training program, meticulously designed to elevate your understanding and application of emotional intelligence (EI). This program combines cutting-edge research with practical tools to empower leaders, managers, and professionals to excel in personal and professional environments.

Training Objectives and Impact:
By the end of this program, participants will be able to:

  • Analyze the core components of emotional intelligence and their implications.
  • Develop strategies to enhance personal and interpersonal effectiveness.
  • Integrate EI principles into leadership, decision-making, and conflict resolution.
  • Foster an emotionally intelligent workplace culture.

Targeted Competencies and Skills:

  • Emotional self-awareness.
  • Empathy and interpersonal sensitivity.
  • Emotion regulation techniques.
  • Effective communication and collaboration.
  • Leadership and decision-making in complex environments.

Target Audience:
This program is tailored for:

  • Senior leaders and executives.
  • Managers aiming to enhance team dynamics.
  • HR professionals and coaches.
  • Individuals seeking personal and professional growth.

Course Content:
Unit 1 - Foundations of Emotional Intelligence:

  • Defining Emotional Intelligence.
  • Historical background, theories, and evolution of EI.
  • The Four Core Domains of EI are self-awareness, self-management, social awareness, and relationship management.
  • The Science of Emotions.
  • Neurological and psychological underpinnings.
  • Assessment Tools.
  • Exploring EI measurement instruments and personal EI profiling.

Unit 2 - Emotional Self-Awareness and Regulation:

  • Understanding Emotional Triggers.
  • Identifying personal and external influences.
  • Techniques for Emotional Regulation.
  • Mindfulness, cognitive reframing, and stress management.
  • Building Resilience.
  • Strategies for adapting to challenges and maintaining composure.
  • Case Studies.
  • Analyzing scenarios of effective and ineffective emotional regulation.

Unit 3 - Social Awareness and Empathy Development:

  • Recognizing Emotional Cues.
  • Verbal and non-verbal communication signals.
  • Empathy vs. Sympathy.
  • Practical exercises to enhance empathy skills.
  • Cultural Intelligence.
  • Adapting emotional intelligence in diverse environments.
  • Active Listening Techniques.
  • Tools to build trust and understanding in interactions.

Unit 4 - Relationship Management and Influence:

  • Conflict Resolution Strategies.
  • Mediation and negotiation skills for resolving disputes.
  • Leadership with Emotional Intelligence.
  • Inspiring and motivating teams effectively.
  • Building Trust and Rapport.
  • Techniques to strengthen professional relationships.
  • Collaborative Problem-Solving.
  • Harnessing group EI for innovation and teamwork.

Unit 5 - Integrating Emotional Intelligence into Professional Practice:

  • Developing an EI-Based Workplace Culture.
  • Policies and practices for sustainable impact.
  • Enhancing Decision-Making.
  • Leveraging EI to navigate complex organizational challenges.
  • Performance and Productivity.
  • Linking EI to individual and team outcomes.
  • Personal EI Growth Plan.
  • Crafting actionable steps for continuous improvement.
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